solaire Customer Support & Help Center

To join solaire, simply click the "Register" button in the header. Provide your basic information, including a valid email and phone number. Once you complete the registration process, you can immediately claim your register bonus.

We support the most popular payment gateways in the Philippines, including GCash, Maya, and major local bank transfers. For higher rollers, we also offer cryptocurrency deposits for maximum privacy and speed.

At solaire, we prioritize fast payouts. E-wallet withdrawals are typically processed instantly or within 30 minutes. Bank transfers may take slightly longer (1-3 business days) depending on your financial institution.

Account verification (KYC) is required for withdrawals. Please upload a clear photo of your government ID (Passport, Driver's License, or UMID) in the "My Account" section. Verification usually takes less than 24 hours.

Absolutely. We use industry-standard 256-bit SSL encryption to protect all data transmitted between your device and our servers. Your personal information is never shared with third parties without your consent.

Navigate to the "Promotions" page to see all active offers. For the register bonus, it is automatically credited to eligible new users upon successful registration and first deposit. Always check the Terms and Conditions for wagering requirements.

First, check your internet connection. If the problem persists, try clearing your browser cache or updating the solaire app. If you are using a VPN, try disabling it as some game providers have regional restrictions.

Your well-being is important. Go to the "Responsible Gambling" tab in your account settings to set daily, weekly, or monthly deposit limits to manage your spending effectively.

The quickest way is via our 24/7 Live Chat located at the bottom right of the screen. Alternatively, you can email our team at [email protected] or contact us via our social media handles.

Solaire promotes a safe and fair gaming environment. We provide tools for self-exclusion and limit-setting. If you feel gaming is becoming a problem, please contact our support team immediately for assistance in closing your account.